Terms & Services

Structure of These Terms

These Terms and Conditions are divided into two Parts:

General terms Part A and General terms Part B

Precedence

If any provision of Part A conflicts with, is inconsistent with, or is ambiguous in relation to any provision of Part B, the relevant provision of Part B shall prevail and supersede the conflicting provision of Part A, but only to the extent of that conflict, inconsistency, or ambiguity.

Applicability

Unless expressly stated otherwise, both Parts apply to every agreement between the Company and the Customer. References to “these Terms” or “the Terms” include both Part A and Part B as amended from time to time.

General Terms Part A.

1 Introduction

1.1 These Terms apply to the use of our Website or the purchase of Products offered through our Website.

1.2 Defined terms and interpretations for these Terms are set forth in Section 26.

2 Acceptance

2.1 You represent and warrant that: (a) you are a natural person and at least 18 years old;

(b) you are competent to enter into a legally binding contract with us; and (c) you are not

prevented by any applicable law or contract from entering into a legally binding contract with us.

2.2 We reserve the right to request written confirmation of your authority to agree to these Terms.

2.3 You represent and warrant that you have not: (a) been convicted of a crime related

computers or the Internet; and (b) denied products or access to the Website in the

past.

2.4 We reserve the right to refuse you access to our Website if we deem such refusal necessary or appropriate.

2.5 Placing an Order constitutes: (a) Your representation and warranty that you have

read these Terms carefully and completely; (b) Your offer to the Order solely in accordance with these Terms; (c) Your agreement that any order confirmation will be

made solely on the basis of these Terms; and (d) Your agreement to be bound by these

Terms.

2.6 If you do not agree to these Terms, you should not use the Website or purchase any Products.

2.7 You must expressly agree to these Terms in order to: (a) provide information to or through our Website; or (b) purchase a Product.

2.8 By visiting our Website, purchasing Products or agreeing to these Terms: (a) you also

agree to our Privacy Policy; and (b) you agree and undertake to comply with our Acceptable Use Policy (see paragraph 12 below for more details).

2.9 We recommend that you print a copy of these Terms and Conditions for future reference.

3 Personal use

You acknowledge that you will only use the Website to purchase Products for your own

personal and non-commercial use, as a principal and not as an agent or on behalf of any

other person.

4 Price

4.1 Prices for Products on our Website include delivery charges but exclude any fees,

taxes, duties, levies or similar governmental charges ("duty unpaid and untaxed").

4.2 All duties, fees, levies, taxes or other governmental charges and declarations for the

importation of the Products to the delivery address are your responsibility and shall be borne

by you and are not included in the price of the Products. All deliveries may in individual

cases result in other costs for which the seller is not responsible and which are by the

customer. In addition to shipping costs, these are costs for import duties or sales tax, since

the goods are shipped from a non-EU country (China), it is necessary to check with our

customer service if customs duties apply to a product before placing the order. Customs

duties or import taxes are not paid by us and are the responsibility of the buyer. Our goods are always

"tax-free and untaxed" shipped. The buyer is the "importer of record" and is responsible for the proper payment of duties and/or import taxes and must fully comply with all laws and regulations of the importing country. Since rules for importing goods vary from country to country, please check your country's customs and import duties before placing your order. It

is the buyer's responsibility to fully verify compliance with all laws and regulations of the

importing country upon receipt of the goods.

4.3 We will use our best efforts to ensure that all details, descriptions and prices of the

Products listed on our Website are correct. However, errors may occur. If we discover that a

pricing error has occurred, we will notify you as soon as possible and give you the

opportunity to reconfirm your order at the correct price or cancel your order. If we are unable

to contact you or we do not receive a response from you, the order will be considered

cancelled and you will receive a full refund. If you choose to reconfirm your order, we will

arrange delivery of your order and charge you a fee or refund as set forth in our notice to

you shortly after we receive your reconfirmation of your order with the form and method of

payment you used to place the order.4.4 We are not obliged to fulfill an order if the price stated on the Website is incorrect (even

after you have received an order confirmation).

4.5 Prices may change from time to time. However, such changes will not affect any

Order for which an Order Confirmation has been sent.

5. Placing an order

5.1 Once you have placed an order, all orders are subject to stock availability. If we have

sufficient stock to fulfill your order, you will receive an Order Confirmation which will serve

as our confirmation of receipt of your order. In the event of delivery problems or

unavailability of stock to fulfill your order, we will notify you by email and refund any

payments for the order.

5.2 A Contract is not formed until we have sent you an Order Confirmation and only in

respect of the Product(s) specified in the Order Confirmation. These Terms form part of the

Contract and are incorporated to the exclusion of all other terms and conditions.

5.3 If your order consists of more than one Product, the Products may be delivered to you in

separate deliveries at different times.

5.4 We reserve the right to remove Products from the Website at any time. We also

reserve the right to edit or remove material or content from the Website. We will not be

liable to you or any third party for the removal of any Product from our Website or the

editing or removal of any material or content from our Website.

5.5 We reserve the right to refuse or reject any order placed by you at any time (even

after we have an order confirmation). We will not be liable to you or any third party for

canceling or rejecting an order.

5.6 If we cancel your order after we receive payment (and also after we send an order

confirmation), we will refund your payment for the order in full.

6 Payment

6.1 You may pay for the Products through any of the payment

intermediaries listed on our Website.

6.2 You can also pay for all or part of your order with a promotional voucher provided

by us. Promotional vouchers can only be entered online at checkout.

6.3 We may use payment intermediaries to process payments between you and us. You

agree that we may share documents and information about you with payment

intermediaries, including documents and information containing your personal information.

6.4 We are not a regulated payment processor or money service provider and arenot responsible for any failed payments or problems caused by payment

intermediaries.

6.5 You are responsible for providing complete and accurate information in the payment

process and all payments must be made with your own money. By placing an order, you

confirm that: (a) the method used for payment is yours; (b) if applicable, you are the rightful

owner of the promotional voucher; and (c) you have sufficient funds or credit facilities to

pay for the relevant order.

6.6 We are not liable or responsible for unauthorized use of your credit, debit or prepaid

cards by third parties, even if these cards have been reported stolen. We have the right to

notify all relevant authorities (including credit reporting agencies) of fraudulent payments or

other illegal activities.

6.7 You shall not: (a) reverse or attempt to reverse any payment you have made with

respect to Products; or (b) reverse any payment you have made with respect to Products.

6.8 You will fully indemnify us and keep us fully indemnified in respect of any Chargebacks

or chargebacks of payments made by you and any losses, costs, liabilities or expenses

incurred by us arising out of or in connection with such Chargebacks or chargebacks.

7 Delivery

7.1 We strive to deliver your order to the delivery address you provided with your order.

7.2 We provide an estimated delivery date when you checkout your order.

7.3 We may notify you if we expect to be unable to meet the estimated delivery date, but

we will not be liable to you for any loss, liability, cost, damages, charges or expenses

resulting from late delivery to the extent permitted by law.

7.4 We may not be able to deliver Products to certain locations. In this case, we will notify

you and arrange for the order to be cancelled and refunded or for the order to be delivered

to another delivery address confirmed by you.

7.5 All risk in the Product passes to you upon delivery to the delivery address, unless

delivery is delayed due to a breach of your obligations under these Conditions. Risk passes

when delivery would have taken place had you not been in default.

7.6 If you are unable to receive or pick up your order, we may leave a card with

instructions for redelivery or pickup by the carrier.

7.7 If delivery or pickup is delayed by your unreasonable refusal to accept delivery or if you

fail to accept or pick up the order from the carrier, we may charge you for all fees and other

costs we reasonably have tomake to return the order to the sender, without prejudice to any other rights or remedies

available to us.

7.8 Goods are shipped within 30 days after payment is received. Standard delivery

time is within 30 days, in exceptional cases up to 16 weeks, unless otherwise

stated in the item description. The owner does not ship directly. The order is shipped by

the manufacturer as soon as the entire order is in stock there.

7.9 All duties, costs, customs duties, taxes or other governmental charges and declarations

for the importation of the Products to the delivery address are your responsibility and shall

be borne by you and are not included in the price of the Products. All deliveries may in

individual cases result in other costs for which the seller is not responsible and which are by

the customer. In addition to shipping costs, these are costs for import duties or sales tax,

since the goods are shipped from a non-EU country (China), it is necessary to check with

our customer service if customs duties apply to a product before placing the order. Customs

duties or import taxes are not paid by us and are the responsibility of the buyer. Our goods

are always

"tax-free and untaxed" shipped. The buyer is the "importer of record" and is responsible for

the proper payment of duties and/or import taxes and must fully comply with all laws and

regulations of the importing country. Since rules for importing goods vary from country to

country, please check your country's customs duties and import VAT before placing your

order. It is the buyer's responsibility to fully verify compliance with all laws and regulations of

the importing country upon receipt of the goods.

8 Cancellation or modification of orders

8.1 Once an order is placed through our website, you can cancel or change it by sending

us an email.

8.2 Once an order is packed, it cannot be cancelled or changed; instead, it must be returned

to us in accordance with paragraph 10 below. Since our goods are shipped from Asia, there

may be extended transit times over which we no control. If the goods are already on their

way to you, cancellation is not possible. Please wait until you receive the goods and return

them to us. Of course, you can notify us of your cancellation in advance. To guarantee you

the fastest possible return, please send us a confirmation of shipment. An early refund is

possible at the earliest 16 weeks after receipt of the order if the goods were not received.

8.3 Since we work with a fully automated system, orders are activated immediately after

shipment. Therefore, unfortunately we cannot interrupt the shipping process until delivery,so a refund before receipt of goods is only possible up to 24 hours after ordering.

9 Defective products

9.1 You acknowledge that the Products are standard products and are not customized to

meet your specific requirements.

9.2 All product descriptions, information and materials on the Website are provided "as is"

and without warranties or other representations, express or implied.

9.3 Images of the Products may vary slightly from the actual Product you receive.

9.4 If the product you receive is defective, please send us an email us of the product to be

returned and attaching a photo of the defective product.

9.5 You may return the product to us in accordance with paragraph 10.

9.6 We will inspect the Product upon receipt. Our processing time depends on your

order.

9.7 We will notify you by email if we are satisfied that the Product is defective.

9.8 Our sole obligation to you with respect to defective Products is to (at our sole discretion):

(a) replace the Product and pay the delivery charges for delivery of the Products to the

Delivery Address, whereby you must return the defective Product to us and we will then

deliver a replacement Product to the Delivery Address; or (b) pay you an amount equal to

the price of the Product and return the defective Product to us. We will pay this amount to

you by deposit into the account from which we received payment and using the same

method of payment.

9.9 If we determine that the product is not defective, we may, in our sole discretion, decide

not to refund the purchase price of the product to you and may require you to pay

reasonable service charges and charge them to the payment method for the order. We shall

not be liable to you for any loss, liability, cost, damages, charges or expenses arising under

this paragraph to the fullest extent permitted by law.

10 Returns and refunds

10.1 Our return policy is part of these Terms and Conditions under which you may

access and use our Website.

10.2 If you are not completely satisfied with your order, you may send an e-mail informing

us of the product to be returned and return the product to us. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not carrier, received

or took delivery of the last product. 10.3 Return shipments and costs shall be borne by the

customer.10.4 The product must have been received by us for the customer to be entitled to a

refund. We will check the returned product upon arrival.

10.5 You will ensure that the Product is shipped to us in the same condition which you

received it and that it is properly packaged. The Product must be unused, the Product's

labels must not have been tampered with, and the Product must be in its original packaging

located. If a Product is returned to us in an unsuitable condition, we reserve the right not to

accept the return of the Product.

10.6 Our processing time for returns depends on your order.

10.7 If we are satisfied with the condition of the returned Product, we will send you a

email approving your return. After we notify you that your return has been approved, a refund

will be issued shortly to the payment method used for the order.

10.8 The return is complete when we have received the physical goods.

10.9 Since our goods are from Asia, there may be longer transit times over which we have

no control. If the goods are already on their way to you, cancellation is not possible.

Please wait until you receive the goods and them to us. Of course, you can notify us of

your cancellation in advance. To guarantee you the fastest possible return, please send

us a confirmation of shipment. An early refund is possible at the earliest 16 weeks after

receipt of the order if the goods were not received.

11. Vouchers

11.1 You may use our promotional vouchers or discounts when making payments for

Products on the Website.

11.2 To redeem a voucher or apply a discount, the voucher or discount code

must be entered on the checkout page of our order.

11.3 Once the voucher or discount code is entered and applied, the voucher or discount

will be reflected in the total amount of your order at checkout.

11.4 You can redeem or use only one promotional coupon or discount per order.

11.5 The balance of an action voucher does not earn interest and has no cash value.

11.6 If the balance of a Promotional Voucher is insufficient for your order, you may pay the

difference through a separate payment method available on the Website.

11.7 If you use a Promotional Voucher for an order that has been returned, the value of the

Promotional Voucher will not be refunded to you. However, if you paid a portion through a

separate payment method, that portion may be refunded.

12. Permitted use

12.1 You may not ("Prohibited use"):

(a) use our Website in any way or perform actions that cause or may cause damage to the

Website or impair the Website's performance, availability or accessibility;

(b) use our website in a manner that unlawful, illegal, fraudulent or harmful, in connection

with any unlawful, illegal, fraudulent or harmful purpose or activity;

consisting of (or related to) spyware, computer viruses, Trojan horses, worms, keystroke

loggers, rootkits or other malicious computer software;

(d) Systematically or automatically collect data (including scraping, data mining, data

extraction or data harvesting) on or in relation to our website without our express written

consent;

(e) Access or otherwise interact with our website via a robot, spider or other automated

means;

(f) violate the policy in the robots.txt file for our website;

(g) To use the data collected through our website for direct marketing activities

(including e-mail marketing, SMS marketing, telemarketing or direct mail);

(h) Use the information collected through our website to contact individuals,

companies or other persons or entities;

(i) Use or control the Website to interact with any device unless you are expressly

authorized to do so;

(j) Use the Website's infrastructure directly or indirectly to initiate, spread, participate in,

direct or attempt to hack or send bandwidth overloading, malicious or potentially harmful

network messages to any Device, whether or not owned by us;

(k) directly or indirectly copy, publish, modify, translate, decompile, disassemble, reverse

engineer or otherwise attempt to derive or access the structure or source code of the

Website (whether to create derivative works from the source code or otherwise);

(l) use or access the Website to create a similar or competing product or service, or to

provide a benchmarking or comparative study of products to a third party;

(m) sell, assign, sublicense, transfer, distribute or lease your access to the

Website;

(n) make the available to third parties via a private computer network;

(o) edit or otherwise alter any content or paper or digital copy of any material printed or

copied from our website;(p) Use the Website in a manner prohibited by any law or regulation applicable to the use

of the Website

(q) conduct unauthorized research or place an unauthorized order, or

(r) Place speculative, false or fraudulent orders.

12.2 You acknowledge that you are liable to us for any damage, loss, liability, cost or

expense suffered or incurred by us as a result of or in connection with any prohibited act

done or authorized by you.

12.3 You agree to notify us as soon as reasonably possible after you become aware of a

person committing a Prohibited Act. You will reasonably assist us in any investigation we

may undertake as a result of information provided by you in this regard.

12.4 You must ensure that any information you provide to us through our Website or in

connection with our Website or the Products:

(a) is true, accurate, current, complete and not misleading;

(b) complies with all applicable laws and regulations; and

property or other rights of any person; and

(d) Is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or

otherwise objectionable.

12.5 You will promptly provide us with any documents or other information we request to

verify your identity. You will promptly update any information you provide to us so that all

of your information with us is complete and accurate at all times.

12.6 You must comply with all applicable laws relating to your use of the Website, and it is

your sole responsibility to ensure that you comply with those laws, whether based on your

country of , where you access the Website or otherwise.

12.7 Please email us if you discover any material or activity on our Website that these

Terms.

13 Website links

13.1 Links from our Website to other third-party websites and resources are for

informational purposes only. Links from our Website to other websites and resources

should not be construed as a recommendation or endorsement by us of those linked

websites or resources or the information you obtain from them.

13.2 You acknowledge and agree that we have no rights or control over the content of

other websites and resources linked or referenced on our website.13.3 You may link to our homepage provided that you do so in a way that is fair and legal

and does not damage or misuse our reputation.

13.4 You may not post a link in a way that suggests any form of association, approval or

endorsement by us where none exists.

13.5 You may not link to our website on a website you do not own.

13.6 You may not frame our website on another website or link to any part of our

website other than the home page.

13.7 We reserve the right to revoke permission to link without notice.

13.8 The website you link to must comply in all respects with the content standards set

forth in our Acceptable Use Policy (see paragraph 12 above).

13.9 Please contact us to obtain our prior approval for any link to our website that does

not comply with this paragraph 13.

14 Intellectual property rights

14.1 The code, structure and organization of the Website are protected by intellectual

property rights.

14.2 We own or license all intellectual property rights in our Website and in the content and

materials published thereon. These works are protected worldwide by applicable laws and

treaties. All such rights are reserved.

14.3 You may use the Website and any content on the Website only for your personal

and non-commercial use and in accordance with these Terms and Conditions. The

content on the Website includes content related to the Products.

14.4 You agree to notify us of any suspected infringement of intellectual property rights

belonging to us.

14.5 You may not use our trademarks without our prior written permission unless they are

part of materials you use (and reproduce accurately) in accordance with Section 13.

15 Privacy Policy

15.1 Our Privacy Policy is part of these Terms on the basis of which you may access and

use our Website.

15.2 We use cookies on our website. We also use cookies to find out how our customers

prefer our website. By accepting these terms, you also agree to our use of cookies for this

purpose. For more information about cookies, please see our Privacy Policy.

15.3 If you provide us with your personal data, we will process that personal data in

accordance with your instructions from time to time and will take reasonable securitymeasures to protect that personal data from unauthorized and unlawful processing and from

accidental loss, destruction or damage.

15.4 Unless special precautions are taken or otherwise agreed in writing, information

and documents created in the course of the sale of the Products may be shared by us

and, in particular, such information and documents may be accessible in electronic

form to our employees, officers, consultants or agents.

16 Viruses

16.1 We do not guarantee that our website is secure or free of bugs or viruses.

16.2 You are responsible for configuring your information technology, computer

programs and platform to access our Website. You must use your own antivirus

software.

16.3 You may not misuse our website by knowingly introducing viruses, Trojan horses,

worms, logic bombs or other malicious or technologically harmful material.

16.4 You may not attempt to gain unauthorized access to our Website, the server on

which our Website is stored or any server, computer or database connected to our

Website.

16.5 You may not attack our website via a denial of service attack or a distributed denial of

service attack.

16.6 If we believe that you have violated any of the provisions of this Article 16, your right to

use our website will immediately cease. We may report any violation to the appropriate law

enforcement authorities and will do so if required by applicable law.

17 Liability

17.1 Subject to paragraph 17.13, we disclaim all liability to the fullest extent permitted by law

and accept no responsibility for any loss suffered by you or any other person as a result of:

(a) Third-party or user content;

(b) our Content, and in particular of the accuracy, completeness or timeliness of our

Content;

conformity to description and reasonable fitness of the Products for a particular purpose;

(d) reliance on any information contained in these Terms or on our Website or any

features provided in these Terms or on our Website;

(e) the inability to access the Website or any part of it, or that access at any time is

interrupted or partial or operates with errors; and(f) any failure or delay in the performance of any obligation by , whether or not we have

been given prior notice thereof, if and to the extent that the failure or delay is caused by a

circumstance beyond our reasonable control, including telecommunications failures, power

failures, terrorism, fuel strikes, severe weather, computer failures, supplier supply

problems, labor disputes and staff absences due to illness or injury, and the time limit for

the performance of any obligation whose performance is affected thereby will be extended

accordingly.

17.2 We will not be liable to you (whether in contract, tort (including negligence), breach of

statutory duty or otherwise) for any loss of profits, loss of business opportunity, loss of

goodwill, loss of savings or benefit or for any indirect, special or consequential loss or

damage, even if such loss or damage was reasonably foreseeable or the relevant party

knew of the possibility such loss or damage occurring.

17.3 Our liability arising directly or indirectly out of these Terms and Conditions (including

your purchase of Products from us under these Terms and Conditions) or which is not

expressly excluded under these Terms and Conditions, shall be limited to and shall not

exceed the greater of $1000 or any multiple of five times the price you paid for the Products

giving rise to the liability. The amount of this limitation of liability shall be reduced by the

amount of all unpaid amounts you owe us.

17.4 Any claim by a party for breach of contract, tort (including negligence), breach of

statutory duty or otherwise arising out of or in connection with these Terms must be brought

within one year of the act or omission that allegedly caused the loss or expense.

17.5 Except to the extent claims cannot be excluded or limited by law, no claim may be

brought by you personally against any of our employees, officers, consultants or other

agents involved in the performance of the relevant obligations.

17.6 All representations or warranties, whether contractual or non-contractual, and all

warranties, conditions, terms, undertakings and obligations arising at law, common law,

custom, trade usage, course of dealing or otherwise (implied warranties of satisfactory

quality, conformity to description and reasonable fitness for purpose) are excluded to the

fullest extent permitted by law.

17.7 A claim may be brought against us (including our employees, officers or consultants)

only as a result of an act or omission. An act or omission includes a series of related acts or

omissions, the same act or omission in

a series of related matters or similar acts or omissions in a series of related matters andincludes all claims arising out of a single matter.

17.8 The limitations in this Section 17 apply to our joint and several liability to you (including

any other third party to whom we may be liable with or without our consent) in respect of

any claim, and you and all such other persons together may be to us only once in respect of

the same loss.

17.9 Where a limitation of liability applies regardless of the amount, the limitation applies to

the entire service or supply of products by us and there are no separate aggregate

limitations of liability that apply to you, any group company to which you belong and any

person designated by a business user.

17.10 If we are jointly and severally liable to you with another party, we are only liable to

pay you the portion reasonably attributable to our fault. We are not obligated to pay you the

portion attributable to another party's fault for which that other party would otherwise be

liable.

17.11 Any liability of us to you will be reduced by the portion for which another party would

have been liable if either: (a) you had also brought an action or claim against that other

party, or (b) we had brought an action or claim against that other party under the Civil

Liability (Contribution) Ordinance or similar law in another relevant jurisdiction.

17.12 In assessing whether other parties are liable to you, your inability to pursue remedies

against another party because actions against that party are time-barred, the party has

insufficient funds, the party relies on exclusions or limitations of liability, or the other party no

longer exists is not taken into account. 17.13 The exclusions and limitations of liability in

these Terms do not affect our liability:

(a) for death or personal injury resulting from our negligence;

(b) For fraud or reckless disregard of professional duty;

relevant claim relates, including limitations on our right to limit our liability; and

(d) in any other case, to limit our liability to less than the minimum amount required in the

circumstances under any other law or regulation relating to the claim, in which case such

minimum amount shall be deemed to be in lieu of the amount that would otherwise apply.

17.14 These provisions are an exhaustive enumeration of the remedies available to either

party or a third against either party under or in connection with these Terms.

18 Compensation

18.1 You shall, upon demand, fully indemnify and hold the Indemnified Parties indemnifiedagainst all claims, costs and losses of any kind suffered or sustained by the Indemnified

Parties arising out of or in connection with

(a) any material breach by you of the provisions of these Terms;

(b) fraud, negligence, misconduct or recklessness with respect to your obligations under

these Terms; and

18.2 We are entitled to recover from you all out-of-pocket expenses reasonably incurred by

us in connection with a claim for indemnification, and all such expenses must be paid upon

demand.

19 Case of force majeure

19.1 If an event of force majeure persists for more than one week, we may immediately

terminate the Terms and Conditions by written notice and without any liability other than

refund of any Product already paid by you and not delivered.

19.2 We reserve absolute discretion as to the remedy we will employ to fully perform our

obligations under these Terms should a Force Majeure event occur.

20 Variations

20.1 We may change these Terms and Conditions from time to time. We will notify you in

advance of any significant changes that we believe may adversely affect you. We will notify

you of any changes to these Terms and Conditions. The then current Terms and

Conditions will apply to your use of our Website and all products offered through our

Website.

20.2 If you do not agree to the modified Terms, you should discontinue using our Website

or purchasing our Products.

20.3 If you have given your express consent to these Terms and Conditions, we will ask for

your express consent to revise these Terms and Conditions before you first purchase

Products after the change becomes effective. If you do not expressly consent and agree to

the revised Terms and Conditions within the time period set by us, you must cease using the

Website or purchasing our Products.

21 Your breach

21.1 Without prejudice to our other rights under these Terms, if you violate these

Terms in any way, or if we reasonably suspect that you have violated these Terms in

any way, we may do any of the following

(a) send you one or more formal warnings;(b) temporarily block your access to our website;

(d) refuse to accept any payment from you;

(e) permanently deny you access to our website;

(f) deny computers with your IP address access to our website;

(g) Contact one or more of your Internet service providers and ask them to block your

access to our website; or

(h) take legal action against you, whether for breach of contract or otherwise.

21.2 If we suspend, prohibit or block your access to all or any part of our Website, you

may not take any action to circumvent that suspension, prohibition or blocking.

22 Termination and suspension

22.1 You may stop using the Website at any time.

22.2 We may suspend the provision of the Website at any time with or without cause and

with or without notice.

22.3 Subject to Section 22.2, we may suspend or terminate your access to the Website if

your use of the Website causes or risks legal liability of kind or interferes with the use of

the Website by others.

22.4 If we suspend or terminate your access to the Website, we will attempt to give you

advance . Nevertheless, we may, in our sole discretion, suspend or terminate your access

to the Website immediately and without notice.

22.5 We do not guarantee that our website will always be available or uninterrupted. We

may discontinue, suspend or withdraw all or part of our website or limit its availability for

business or operational reasons. We will attempt to notify you of suspension or

withdrawal within a reasonable period of time. You will not be entitled to any

compensation or other payment if the Website is discontinued, suspended, withdrawn or

modified.

23 Consequences of termination

23.1 Upon termination of these General Terms and Conditions, any obligation to Services to

the Customer shall immediately cease.

23.2 In no event will you be entitled to any compensation from us for loss of rights, loss

of goodwill or any other loss resulting from the termination of these Terms for any

reason.

23.3 Termination of these Terms shall not affect any other right that has already arisenand shall not affect any provisions of these Terms which, according to their wording, shall

thereafter apply or take effect. Paragraphs 17 (Liability) and 18

(Indemnification) shall survive termination of these Terms.

24. General provisions

24.1 You may not assign your rights under these Terms.

24.2 The rights, powers and remedies in these Terms are (unless expressly provided)

cumulative and not exclusive of rights, powers and remedies provided by law or otherwise.

24.3 We outsource the hosting of the Website to a third party.

24.4 If the validity or enforceability of any provision of these Terms on

in any way limited by any applicable law, that provision shall be valid and enforceable to the

fullest extent permitted by that law. The invalidity or unenforceability of any such provision

shall not affect the validity or enforceability of any other provision.

24.5 Failure or delay in exercising any right, power or remedy provided in these Terms or

by law shall not constitute a waiver of that right, power or remedy. Our waiver of a breach

of any provision of these Terms shall not be deemed a waiver of any subsequent breach

of that provision or a waiver of a breach of any other provision.

24.6 The exercise of the parties' rights under these Terms is not dependent the consent of

third parties.

24.7 These Terms are for our and your benefit and are not intended to benefit or be

enforceable by any third party.

25 Applicable law

25.1 These Terms, their subject matter and formation (and any non-contractual disputes or

claims) shall be governed by and construed in accordance with the laws of The Netherlands

25.2 Any dispute, controversy, difference or claim (including non-contractual disputes or

claims) arising out of or in connection with these Terms, including the

existence, validity, interpretation, performance, breach or termination thereof or any dispute

with respect to non-contractual obligations arising out of or in connection with these Terms,

shall be submitted to and finally settled by arbitration under the Hong Kong Board in effect at

the time of filing the notice of arbitration. This arbitration clause shall be governed by the

laws of Hong Kong. The seat of arbitration shall be The Netherlands. The number of arbitrators

shall be one. The arbitration shall be conducted in the English language.

26 Company data:

Email: info@ardelaboutique.com

27 Interpretation

27.1 In these Terms and Conditions: "Contract" means your order for a Product or Products

in accordance with these Terms and Conditions which we accept in accordance with Art.

4.3; "Customer" means any natural person who places an order on the Website; "Delivery

Address" means the delivery address as stated in the relevant Order; "Expected Delivery

Date" means an expected delivery date of an Order; Force Majeure Event" means any event

or circumstance which results in our inability to perform, or delay in performing, any

obligation under these Terms and Conditions and which results from a cause beyond our

reasonable control and is not attributable to our failure to exercise reasonable care to

prevent such failure or delay and includes war or threat of war natural or nuclear disaster;

riot or civil unrest; pandemic; terrorism; malicious damage; fire or flood; compliance with any

new law or order of any governmental or judicial authority; closure of airports or ports; or

commercial disputes unrelated to the party affected by the event or circumstance causing

the interruption or delay; "Released Parties" means us, each Related Party and their

respective officers, employees, contractors and agents. "Intellectual Property Rights" means

all intellectual property rights, including patents, trademarks, design rights, copyrights,

database rights, trade secrets and all rights of a similar nature;

"Order" means the order submitted by you through our Website to a Product or Products

from us; "Order Confirmation" means our email to you confirming your order in accordance

with Section 4.3; "Payment Intermediary" means a third party used by us to process

payments; "Product" means a product offered on our Website; "Website" means the

Website; "Website

Infrastructure" means all of our systems (including code) that enable, provide or

describe the Website;

27.2 References to "paragraphs" are references to paragraphs of these Terms.

27.3 Headings are for convenience of reference only and do not affect the

interpretation or construction of these Terms.

27.4. Words expressing the singular shall include the plural and vice versa. Words

expressing gender include any gender and references to persons include persons,

partnerships, corporations or partnerships. Please send us a

e-mail if you have any questions or comments about these Terms, the Website or the Products.

General Terms part B

Article 1 – Definitions

In these terms and conditions, the following definitions apply:

Cooling-off Period: The period within which the consumer can exercise their right of withdrawal;
Consumer: A natural person not acting in the exercise of a profession or business who enters into a distance contract with the entrepreneur;
Ongoing Contract: A distance contract concerning a series of products or services, with obligations spread over time;
Right of Withdrawal: The consumer’s option to withdraw from the distance contract within the cooling-off period;
Entrepreneur: The natural or legal person offering products or services remotely to consumers;
Distance Contract: A contract concluded between the entrepreneur and the consumer using remote communication techniques;
CESOP: The Central Electronic System of Payment Information introduced by the EU to monitor payment service providers.

Article 2 – Identity of the Entrepreneur

Business Name: Byebyeblades
Chamber of Commerce (KvK) Number: 90639006
VAT Number: NL004832003B56
Customer Service Email: info@ardelaboutique.com
Business Address: Kromme Mijdrechtstraat 45H, 1079KP, Amsterdam

Article 3 – Applicability

These general terms and conditions apply to every offer by the entrepreneur and every concluded distance contract. Before the agreement is finalized, the terms are made available electronically or otherwise.

Article 4 – The Offer

Offers are non-binding. The entrepreneur reserves the right to modify offers.
The offer clearly specifies total costs, including shipping fees, customs duties, and any additional charges collected by the postal or courier service.

Article 5 – The Agreement

The agreement is established once the consumer accepts the offer and complies with the specified terms. The entrepreneur will confirm acceptance immediately via email.

Article 6 – Right of Withdrawal

Consumers have the right to withdraw from the contract within 14 days of receiving the product without providing a reason.
Return shipping costs are borne by the consumer when exercising the right of withdrawal.

Article 7 – Costs in Case of Withdrawal

The entrepreneur will reimburse payments within 14 days of the withdrawal, provided the product is returned in its original condition.

Article 8 – Customs, Import Duties, and VAT Liability

8.1
All goods offered and sold through this website are shipped under the delivery term Delivered at Place (DAP), as defined under the Incoterms 2020. This means that the customer is solely and fully responsible for all costs and obligations arising from the importation of the goods into the destination country.

8.2
Such obligations include, but are not limited to:
(a) payment of import duties, value-added tax (VAT) or goods and services tax (GST), and other taxes or levies applicable at the point of entry;
(b) customs clearance costs, including any brokerage, inspection, or handling fees imposed by customs authorities, postal carriers, or courier services; and
(c) compliance with local laws, product regulations, restrictions, and required certifications in the country of delivery.

8.3
The Seller (“Entrepreneur”) does not act as the importer of record for any order shipped under DAP (Incoterms 2020). Legal title to the goods passes to the Buyer once the parcel is handed over to the first carrier for shipment. For Consumers, the risk of loss or damage passes only when the Consumer, or a third party designated by the Consumer (other than the carrier), physically receives the goods, in accordance with Article 20 of Directive 2011/83/EU; for business Buyers, risk passes at the same time as title. The Buyer, as importer of record, is solely responsible for customs clearance, duties, taxes and any related fees, and the Seller shall not be liable for any delays, seizures, refusals or fines arising from the Buyer’s failure to comply with applicable import laws or to settle the required charges, without prejudice to the mandatory rights of Consumers.

8.4
The entrepreneur provides the necessary commercial documentation for international shipment (including, where required, a pro forma or commercial invoice, product description, and declared value). However, the entrepreneur does not guarantee that the documentation or goods will meet specific regulatory or technical import requirements in the country of destination. The customer is solely responsible for verifying whether the ordered goods are permitted for import, restricted, or require special permits or licenses.

8.5
The customer agrees to indemnify and hold the entrepreneur harmless from any financial consequences, claims, penalties, or charges imposed by customs authorities or third parties as a result of the customer’s non-compliance with applicable import regulations.

8.6
It is strongly advised that customers contact their local customs authority or consult relevant import guidelines prior to placing an order, to avoid any unexpected charges, delays, or refusals at the border.

Article 9 – CESOP Compliance

From 2024, payment service providers will register transaction data in the CESOP system (Central Electronic System of Payment Information) as per EU regulations. The entrepreneur complies with these regulations, which may impact the monitoring and reporting of payments.

Article 10 – Conformity and Warranty

The entrepreneur ensures that the products meet the agreement and legal requirements.
Complaints about defects must be reported in writing within 14 days.
Products must be returned in their original packaging and condition.

Article 11 – Delivery

Orders are delivered within 30 days unless otherwise agreed.
In case of delays, the entrepreneur will inform the consumer within 14 days of the order date.
Orders are shipped under terms that make the customer the recipient and responsible party for any import-related processes.
The entrepreneur ensures that products are dispatched in compliance with international shipping regulations but bears no responsibility for delays or issues arising during customs clearance.
Any failure by the customer to comply with import obligations does not constitute grounds for cancellation or refund of the order.

Article 12 – Complaint Resolution

Complaints must be submitted in writing within 7 days of discovering the issue.
The entrepreneur will respond to complaints within 14 days. If a longer resolution time is required, the entrepreneur will provide an estimated timeline.

Article 13 – Disputes

These terms and conditions are governed by Dutch law. Disputes will preferably be resolved amicably. If necessary, disputes will be submitted to the competent court in the Netherlands.

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